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Ash and Chrome Clothing Co. Shipping Policy

Thank you for shopping with Ash and Chrome Clothing Co.! Below are the details of our order processing and shipping procedures.

Order Processing:

  • All orders are processed on the same day they are placed on our website (or other sales channels).
  • Once your order is shipped, you will then receive a tracking number via e-mail or text (if you sign up to receive text alerts).

Shipping Times:

Shipping times may vary based on location and carrier. Here are our general delivery estimates:

  • United States, Canada, and the European Union 3-7 business days.
  • Expect delivery within 3-7 business days (excluding holidays).
  • If your order hasn't arrived within 7 business days, please contact us using the chat feature or email us at acluxeclothes@gmail.com.

Where We Ship to:

We currently ship to the following countries: The United States, Canada, The European Union including the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Order Status:

  • After placing an order, you’ll receive a confirmation email indicating that your order is being processed.
  • Once shipped, you’ll receive an email with a tracking number. Tracking information may take up to 48 hours to become available.
  • If your order hasn’t arrived within 7 business days of shipping confirmation, please contact us at acluxeclothes@gmail.com with your name and order number for assistance.

Shipping to P.O. Boxes:

Please ensure that your P.O. box number is correctly included when placing your order.

Shipping Origins:

We ship products from various locations, depending on the item. To maintain free shipping and affordable pricing, some items may ship directly from the manufacturer’s warehouse. Shipping origins include but are not limited to:

  • United States
  • European Union

This strategic distribution allows us to offer a wide selection of high-quality products while ensuring timely delivery to your doorstep.

Refunds, Returns, & Exchanges:

  • Returns are accepted within 30 days of delivery for unused items in their original condition.
  • If your item arrives damaged, please email acluxeclothes@gmail.com with your order number and a photo of the item for case-by-case resolution.

Contact Us:

If you have any questions about shipping or if your order hasn’t arrived within the expected time frame, please contact us through our chat feature or at acluxeclothes@gmail.com. We’re here to help!

This version should work well for Ash and Chrome Clothing Co., reflecting the appropriate contact information and business specifics.